1. Student transfer rate (IPEDS or Maryland Model, NCCBP)
2. Success and retention rates in courses (NCCBP)
3. Student employment in related field or pursuing education (NCCBP, grad survey)
4. Proportion of career grads in relevant fields passing licensure exams
5. Overall satisfaction of graduates (grad survey)
6. Student engagement (CCSSE)
7. Student persistence, fall-to-fall and fall-to-spring
1. Percent of "first choice" job candidates who accept the job offer
2. Percent of“preferred” qualifications met by new hires
3. Employee departure rate (NCCBP)
4. Employee climate (PACE survey, overall four factors)
1. Percent of employees participating in non-mandatory professional development
2. Percent of employees completing advanced placement/lane changes
3. Proportion of employees attending local or national conferences in their field
4. Proportion of employees attending conferences who present at those conferences
5. Proportion of employees with membership in professional associations
6. Employee perception of availability of professional development and training opportunities (item on PACE survey)
1. Survey of faculty and staff regarding facilities
2. Facilities questions in Current Student Survey
3. Ergonomic reviews of employee workstations
Accessibility - to provide learning opportunities and supportive services that meet the needs of our diverse population by:
- Providing opportunities to allow students, employees, and the community to engage at MCC inside and outside of the classroom
1. Number of attendees at MCC events
2. Headcount enrollment, growth compared to statewide (ICCB)
3. Proportion of grads participating in student activities (grad survey)
4. Number of participants in student life organizations
5. Net Revenue of contract training services (NCCBP)
6. Companies served by contract training services (NCCBP) - Meeting student demand for coursework through diverse delivery modes and offerings
1. Fill rates of credit classes by delivery mode
2. Fill rates of credit classes by time (morning, afternoon, evening)
3. Success and retention in distance education courses (NCCBP)
4. Distance education courses as proportion of total credit hours and credit sections (NCCBP)
5. Proportion of students able to register for first choice of classes (registration survey)
6. Proportion of courses with at least one open seat in one section - Providing smooth transitions from one learning stage to another
1. Student success and retention in developmental courses (NCCBP)
2. Success/retention of developmental students in first college-level courses (NCCBP)
3. Proportion of new incoming high school students enrolling in developmental courses
5. Student GPA at transfer school (ISEG, NCCBP)
6. Student retention and success in first semester at MCC
7. Proportion of students completing highest-level course in ESL or ASE and enrolling in credit course at MCC within one semester/one year
Affordability - to offer opportunities to those of all economic levels to pursue their educational goals and personal enrichment by:
- Offsetting the financial burden on our students by using current resources efficiently and pursuing alternate sources of revenue
1. Non-tuition/tax/appropriations revenue received
2. Unit costs (ICCB) and costs per credit hour (NCCBP)
3. Fill rates of courses - Increasing financial aid resources available to students
1. Proportion of students receiving financial aid
2. Proportion of students completing FAFSA
3. Dollars awarded to students by Foundation - Strengthening the College's financial stability
1. Reserve Fund balance as proportion of operating expenses
2. Operations and Maintenance Fund balance as proportion of operating expenses
Innovation - to collaborate with stakeholders to anticipate their needs and pioneer creative and effective solutions by:
- Valuing, inspiring, and cultivating people, partnerships, and processes to embrace dynamic growth
1. Number of collaborative partnerships with government, business, and educational organizations
2. Number of dual credit/dual enrolled students - Creating, reinventing, and promoting opportunities to encourage a lifetime of learning
1. Market penetration, credit and non-credit (NCCBP)
2. Number of curriculum updates sent to ICCB annually
3. Number of new CPE offerings annually
4. Number of CPE offerings converted to credit courses
Accountability - to promote a service-oriented and ethical culture of fiscal, social, professional, and individual responsibility by:
- Increasing transparency in institutional policies, procedures, and processes and improving internal controls
1. Proportion of key processes documented
2. Proportion of employees completing required training
3. Receipt of unqualified audit opinion
4. Proportion of employees receiving performance appraisals annually - Promoting and modeling sustainability and environmental stewardship
1. Seven “tangible actions” as part of American College & University Presidents Climate Commitment (ACUPCC)
2. Number of attendees (community participants) in “green” programs - Creating measurable targets and evaluation processes for key strategies and objectives
1. Create, implement, and maintain a “dashboard” showing MCC’s performance on key metrics
